Principles Of Effective Communication

 

 

 

General

What is general communication?
How is it used?

Why is it necessary?
How could general communication be used in the rainbow organization between clients?


There must be an audience of people to be able to communicate.


General Communication Skills

Accuracy
This is a very important General Communication Skill as if you are speaking out and teaching an audience it must be correct as if it is not correct the audience will not be learning anything and just be learning incorrect information. Another communication skill is when you change the tone of your voice towards the audience, this makes the audience be more attracted to you as you are not speaking in the same tone the whole time which would bore the audience.


Question And Answer

Questioning the audience is also an importan communication skill, because when you are talking to the audience it is important that you ask them questions so you know theat they are listening and paying full attention. Also it is important that you ask the audience if they have any questions to ask you and if they do you answer them accuratly and explain it so that they will understand.

 

Interpersonal Communication

What is Interpersonal Communication?

Interpersonal Communication is the process when people exchange information, emotions and meaning through verbal and non-verbal messages: it is face to face communication.
Interpersonal communication its not just about what is actually said, it is said through the tone of your voice, facial expressions, gestures and body language.

 

Methods of interpersonal communication

Verbal

 Verbal exchanges work for most people but those who cant speak have to write something down, and for someone who is deaf has to rely on them selves to lip read, or they can communicate with actions instead of words.

Signing

sign language is mainly for deaf people, for example if someone is death and someone is explaining something, they would have to know how to use sign language fluently to be able to communicate with the appropriatley. sign language is also done to people who can hear but that cant physically speak.

Lip Reading

Lip reading is also for death people and people who cannot speak, because if you cant hear or speak you can communicate with someone by trying to talk but just moving your mouth and lips so people can understand what you are trying to say.

Positive Language

Using positive language is telling someone what a goal is and how they can achieve it, and also trying and encourage and help them achieve the challenge. Positive language is important because it helps people complete more tasks and do better at what they are doing.

Negative Language

Negative Language is when someone is trying to do something and complete it and someone is putting them down and saying they cant do it etc.




Written Communication Skills

It is vitally important that you have good written Communication skills because that is how people in companies and organizations communicate, heres a few examples... 
  • Writing Emails
  • Writing Letters
  • Writing Feedback
  • Writing Memos 

Why is Written Communication Skills Necessary?

It is necessary that people have good written communication skills because people in big or small companies or organisations need to communicate, because if they did not communicate with eachother or others this would lead to the business messing up and going down hill. 

 

How Can Written Communication Be Used In The Rainbow Community?

Written Communication is one of the most important communictions in the rainbow club as it will be used very frequently because they will need to write memos and letters etc to other members of staff or maybe to other organizations.


Proofreading

It is very important that you proofread all the written communication that you recieve as there may be some spelling mistakes or maybe some incorrect data that was accidently inserted into the document, if you do not proofread your written communcation and you send it on to other staff or different organisations they could end up carrying out incorrect tasks etc. 

Spell Check

Spell checking something before you publish or send something away is vitally important as if you have spelling mistakes and you do not realise you can spell check the whole document to see if there are mistakes and you can then correct them. Also if you send something away or publish something without spell checking it the readers may not be able to understand what you are trying to say because of the spelling mistakes.






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